Refund policy

Return & Exchange Policy

At All Heart, we do not offer refunds. However, in the rare case that your order arrives damaged or if you receive the wrong product, we will be happy to provide an exchange.

Exchange Process

• If the box or the items inside are damaged, or if you’ve received the wrong product, please email clear images of the item(s) to allheartkids@gmail.com within 48 hours of receiving your order.
• Exchanges will be processed only after review and approval of the images.
• Once your exchange request is accepted, we will arrange for the product to be collected. After we receive and inspect the returned item, we will send you a replacement.

For any questions about our exchange policy, please contact us at allheartkids@gmail.com